When you purchase a phone directly from a service carrier, it comes with a “lock” on it. The lock is a software code put in place by the manufacturer and is meant to prevent you from using that phone on another carrier’s network.
We don’t believe that you should be limited to the service you start with, which is why we offer to unlock your phone for a low price. Just bring your device to us and we will take the necessary steps to unlock it for you. Then you will be free to join whatever network fits your budget and your data needs.